Checkout Help

Payment Methods

Learn which payment methods we accept, how payment is processed and what to do if your payment fails or is declined.

How Payments Work

At checkout, you will see the payment methods currently available for your order. Payment options may vary depending on your location, order value, device, payment provider and the settings available on our store.

For your security, payments are handled by secure third-party payment providers. We do not store your full card number or full payment credentials.

1

Choose payment

Select one of the available payment methods shown at checkout.

2

Confirm details

Check your billing address, contact details and order summary before confirming payment.

3

Payment processed

Your payment provider will authorise or decline the payment based on their checks.

4

Order confirmed

Once payment is successful, you will receive an order confirmation email.

Accepted payment methods

Accepted payment methods may include major debit or credit cards, digital wallets and other options displayed at checkout.

Card payments

Please make sure your card number, expiry date, security code and billing address are entered correctly.

Digital wallets

Digital wallet options may appear depending on your device, browser, region and wallet setup.

Payment security

Payments are processed through secure payment providers. We do not store your full card number or full payment credentials.

Failed or declined payment

A payment may be declined because of incorrect details, insufficient funds, bank security checks, card limits or provider restrictions.

Refunds to original method

Where a refund is approved, it is normally issued back to the original payment method. Processing times may vary by payment provider.

Important: Never send your full card number, security code or full payment credentials by email or contact form. Our team will never ask for your full card details.

Payment Method FAQs

Payment options can change depending on your order, location and the payment providers available at checkout.